Support
Frequently Asked Questions
My prayer times seem wrong
My Sujoods uses your precise location to calculate prayer times. Make sure location access is enabled: go to Settings > Privacy & Security > Location Services > My Sujoods and select "While Using the App" or "Always". You can also search for a city manually inside the app.
iCloud sync isn't working across my devices
Ensure iCloud is enabled for My Sujoods on every device: go to Settings > [your name] > iCloud and check that My Sujoods is toggled on. All devices must be signed into the same Apple Account. Sync may take a few moments on a new device.
I'm not receiving prayer reminders
Go to Settings > Notifications > My Sujoods and make sure notifications are allowed. Inside the app, check that your reminders are configured and not muted. If you're using Focus modes, ensure My Sujoods is included as an allowed app.
How do I set up widgets?
Long-press your Home Screen, tap the + button in the top corner, and search for My Sujoods. Widgets are available in small and medium sizes on iPhone, and as a complication on Apple Watch. On Mac, widgets can be added from the widget gallery in Notification Center.
How do I delete my data?
All your data is stored locally on your device and in your private iCloud account. To remove it, delete your data within the app, or remove the app entirely. To clear iCloud data, go to Settings > [your name] > iCloud > Manage Storage > My Sujoods and delete the data there.
Is my data private?
Yes. My Sujoods has no developer-controlled backend. Your prayer logs, qada data, and preferences stay within your Apple environment. We do not use third-party analytics or advertising. See our Privacy Policy for full details.